Introduction
Welcome to AceTime. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Please read this policy carefully. If you disagree with its terms, please discontinue use of the app.
1. Information We Collect
a) Information You Provide Directly
- Name — First name and last name (collected at sign-up or via Apple/Google Sign-In)
- Email Address — Used for account creation, login, and OTP verification
- Username & Bio — Editable profile fields visible to other users
- Profile Photo — Image you upload as your avatar
- Interests — Categories you select to personalize your experience
- User Content — Messages, photos, videos, and audio you send or receive within the app
b) Information Collected Automatically
- Device Information — Device type (iOS/Android), OS version, device token for push notifications
- Usage Data — App activity such as screens visited, features used, and interaction timestamps
- Online Status & Last Seen — Used to display your availability to other users (controllable in settings)
c) Information From Third-Party Sign-In
- Google Sign-In — We receive your email, display name, and profile photo scope from Google
- Apple Sign-In — We receive your email, given name, and family name from Apple
- These tokens are exchanged with our backend solely for account authentication
d) Location Data (Optional)
- Approximate or Precise Location — Only collected if you explicitly enable location sharing in app settings
- Used for discovery and matching features
- You can disable location access at any time from app settings or your device settings
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account — Authenticate your identity and maintain your profile
- Deliver core features — Enable messaging, audio/video calling, and user discovery
- Personalize your experience — Show relevant content based on your interests and preferences
- Send push notifications — Notify you of messages, calls, and activity using your device token (via Firebase Cloud Messaging / Apple Push Notification Service)
- Improve reliability and safety — Detect abuse, prevent fraud, and resolve disputes
- Comply with legal obligations — Respond to lawful requests from authorities when required
We do not use your data for:
- Third-party advertising
- Selling or renting your personal data
- Behavioral profiling for ad targeting
3. How We Share Your Information
We do not sell your personal data. We share information only in the following limited circumstances:
| Recipient | Purpose | Data Shared |
|---|---|---|
| Our Backend Server | Core app functionality | Name, email, profile data, messages |
| Firebase (Google) | Authentication & push notifications | Firebase ID token, device push token |
| Apple | Sign-in authentication | Apple identity token |
| Sign-in authentication | Google OAuth token | |
| Legal Authorities | Compliance with law | As required by applicable law |
No advertising networks, data brokers, or analytics platforms receive your data.
4. User Content
Content you send — messages, photos, videos, and audio — is transmitted through our servers to deliver it to recipients. We do not use your content for advertising or analytics. Content may be stored temporarily to ensure delivery and may be retained for a limited period for abuse prevention purposes.
5. Location Data
Location sharing is entirely opt-in. If enabled:
- Your location is used only to power discovery and matching features within AceTime
- Location data is not shared with third-party advertising or analytics services
- You can revoke location access at any time via App Settings → Privacy → Location
6. Data Security
We apply industry-standard administrative and technical safeguards including:
- HTTPS encryption for all data in transit
- Secure token-based authentication (no passwords stored in plain text)
- Access controls limiting who can access production data
No system is entirely risk-free. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
7. Data Retention
We retain your data for as long as your account is active or as needed to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Prevent fraud and abuse
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
8. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access — Request a copy of the personal data we hold about you
- Correction — Update or correct inaccurate profile information directly in the app
- Deletion — Request account and data deletion via App Settings → Account → Delete Account
- Withdraw Consent — Disable optional features (location, notifications) at any time
- Data Portability — Request your data in a portable format
To exercise any right, contact us at the email below.
9. Children's Privacy
AceTime is not directed to children under the age of 13 (or 16 in the EU under GDPR). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Third-Party Services
AceTime integrates with the following third-party services, each governed by their own privacy policies:
- Firebase Authentication — firebase.google.com/support/privacy
- Google Sign-In — policies.google.com/privacy
- Apple Sign-In — apple.com/legal/privacy
- Apple Push Notification Service (APNS) — apple.com/legal/privacy
- Firebase Cloud Messaging (FCM) — firebase.google.com/support/privacy
11. International Data Transfers
AceTime is operated from India. If you are accessing the Service from outside India, your information may be transferred to and processed in India or other countries where our servers are located. By using AceTime, you consent to the transfer of your information to these countries, which may have different data protection laws than your country.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will notify you via in-app notification or email. Continued use of the app after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: contact@acetime.org
App: AceTime